Frequently Asked Questions

  • We’re based in South London and work across London, the UK, and internationally. Wherever your event takes place, we thoughtfully design each experience to feel seamless, intentional, and beautifully integrated into its setting.

  • Absolutely — all of our experiences are design-led and tailored to your vision. We offer both fully bespoke backdrop designs and curated signature options, ensuring your installation feels intentional, elevated, and uniquely yours.

  • Yes — all packages include bespoke photo template design, tailored to your event aesthetic or brand identity for a cohesive, elevated finish.

  • We arrive at least 90 minutes before your experience begins to ensure everything runs seamlessly. This preparation time does not count toward your booked hours.

  • We recommend booking 4–8 weeks in advance, particularly for peak-season events. However, we’re always happy to accommodate last-minute enquiries where availability allows. Please note that your date is only secured once the deposit is paid and the contract is signed.

  • Our experiences are digital-first, allowing guests to receive beautifully edited images instantly. Print options are available upon request if you’d love tangible keepsakes.

  • You’re welcome to provide your own props if they align with your event aesthetic. We also offer curated and custom prop options, designed thoughtfully to complement — not distract from — your experience.

  • Travel within London and nearby counties is included. For destinations beyond this, travel fees may apply and will be confirmed in advance.